Krwin Terms & Conditions — Know Before You Play

1 General Information & Applicability

These terms and conditions apply to the Krwin platform (https://krwin.click) and all associated services, mobile applications, and subdomains. The company operating Krwin provides online gaming services under an international license.

These terms and conditions are available in both English and Bengali. In the event of any dispute, the English version shall prevail. However, we have provided a detailed Bengali explanation for the convenience of Bangladeshi users.

• Krwin reserves the right to modify these terms and conditions at any time.
• Notice will be sent to your registered email or posted on the platform 7 days before any changes take effect.
• Continued use of the service after any changes will be considered acceptance of the updated terms.
• No person under the age of 18 is permitted to use Krwin.

2 Account Registration & Verification

A personal account is required to use Krwin's services. Only one account is permitted per person. Creating multiple accounts may result in all accounts being suspended and all balances forfeited.

Information Required for Registration

• Full name (as it appears on your National ID Card)
• Active mobile number
• Valid email address
• Date of birth (for 18+ verification)
• Correct Password

KYC (Know Your Customer) Verification

For withdrawals above a certain amount, or for security purposes, Krwin may require identity verification. In such cases, you may need to provide one of the following documents:

• National ID Card (NID)
• Passport
• Driving License
• Recent utility bill (for address verification)

Withdrawals may be put on hold until verification is complete. Providing false information will result in immediate account closure.

3 Deposit, Withdrawal & Payment Policy

Krwin supports local payment methods for the convenience of Bangladeshi players. All transactions are processed in BDT (Bangladeshi Taka).

Supported Payment Methods

• bKash — for both deposits and withdrawals
• Nagad — for both deposits and withdrawals
• Bank Transfer — selected banks
• Rocket — for deposits

Deposit Terms & Conditions

• Minimum deposit: ৳500
• Maximum single deposit limit: ৳5,00,000
• Deposits are typically credited to your account within 3–10 minutes.
• No additional charges are applied to deposits.
• Only payment methods registered in your own name may be used.

Withdrawal Terms & Conditions

• Minimum withdrawal: ৳1,000
• Daily maximum withdrawal: ৳2,00,000
• Withdrawals are typically processed within 24 hours.
• KYC verification may be required for your first withdrawal.
• Withdrawals can only be processed via the same method used for the original deposit.
• Bonus balance cannot be withdrawn directly; wagering requirements must be met first.

4 Bonus & Promotion Policy

Krwin regularly offers a variety of bonuses and promotions. Each offer has its own specific terms, as detailed on the offers page. The general principles below apply to all bonuses.

Welcome Bonus

• A welcome bonus on the first deposit is available for new members.
• A deposit must be made within the specified timeframe to claim a bonus.
• A minimum wagering requirement must be met to withdraw bonus funds (typically 20x–30x).

Cashback & Reload Bonuses

• Weekly or monthly cashback is based on a specified net loss amount.
• Cashback bonuses generally carry no wagering requirements, though specific offers may differ.

Important Bonus Rules

• Each bonus can only be claimed once, unless stated otherwise in the offer.
• Krwin reserves the right to cancel bonuses if abuse is suspected.
• Bet limits may apply when playing with bonus balance.
• Requesting a withdrawal before meeting the wagering requirements may result in bonus forfeiture.
• Family members or individuals sharing the same device are not eligible to claim the same bonus more than once.

5 Gaming Policy & Fairness

All game outcomes on Krwin are determined by internationally certified RNG (Random Number Generator) technology, ensuring that every result is entirely unbiased and unpredictable.

General Game Rules

• Each game's individual rules are available within the game interface.
• If a technical error occurs during a game, that round may be declared void and the stake refunded.
• The dealer's decision is final in Live Casino games; special rules apply in the event of a streaming disruption.
• If an event is cancelled in Sports Betting, the stake will be refunded.

Betting Limits

• Minimum and maximum bet limits apply to each game.
• Maximum bet limits may differ when playing with a bonus.
• Krwin reserves the right to adjust betting limits for specific accounts where necessary.

6 Prohibited Activities

The following activities are strictly prohibited on Krwin. Any violation may result in immediate account closure and forfeiture of the associated balance.

• Creating multiple accounts or using someone else's account.
• Creating accounts strategically to exploit the bonus system (bonus abuse).
• Money laundering or use of funds from illegal sources.
• Attempting to hack or manipulate the gaming software.
• Using automated bots or scripts to play games.
• Colluding with other players to influence game outcomes.
• Creating an account using a false identity or fraudulent information.
• Exploiting any technical glitch or error on the platform for personal gain.

7 Responsible Gaming

Krwin takes responsible gaming very seriously. We believe gaming should be a source of entertainment — not addiction. That's why our platform includes a range of protective tools and measures.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Limit: Set how long you want to play in a single session.
• Loss Limit: Take an automatic break after losing a set amount.
• Self-Exclusion: Deactivate your account temporarily or permanently.
• Reality Check: Receive periodic reminders showing how long you've been playing.

If you feel that gaming is having a negative impact on your life, please reach out to our support team. We're always here to help.

8 Account Closure & Suspension

Krwin may suspend or close an account under the following circumstances:

• In cases of Terms & Conditions violations.
• Failure to pass KYC verification.
• In cases of suspicious or unlawful activity.
• At the user's own request.
• Account inactive for an extended period (over 12 months).

You will have the opportunity to withdraw any valid balance before account closure, unless forfeiture applies due to a rules violation.

A monthly maintenance fee may apply to balances in inactive accounts, as specified on the offers page.

9 Privacy & Data Protection

Krwin takes the protection of your personal data very seriously. Your information is collected, stored, and used in accordance with our privacy policy.

• Your personal information will never be sold to third parties.
• Limited information may be shared with trusted partners for service improvement and verification purposes.
• Information may be shared with authorities where required by law.
• For more details, visit our Privacy Policy View page.

10 Changes & Communication

Krwin reserves the right to partially or fully amend these terms and conditions at any time. Users will be notified via their registered email or platform notification before any changes take effect.

For any questions or complaints, please contact us:

• Email: support@krwin.click
• Live Chat: Available on the platform 24/7
• Response time: Usually within 24 hours